Refund policy

Due to the personal hygienic nature of our products, refunds are unfortunately not offered at this time. However, we still believe in making things right. Should you experience any issues with your purchase, please reach out to customer support at makingmatthieu@outlook.com. Thank you for shopping handmade!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.